In every workplace, conflicts are inevitable, but how we handle them can make all the difference. Join us for an engaging lunch talk on conflict resolution, where we’ll explore effective strategies for managing and resolving conflicts in the workplace. Whether it’s dealing with interpersonal disputes, team disagreements, or organizational tensions, this session will provide you with valuable insights and practical techniques to navigate conflicts constructively and foster a positive work environment.

During our lunch talk on conflict resolution, we’ll delve into various aspects of conflict management, including communication techniques, active listening skills, and negotiation strategies. Through interactive discussions and real-life scenarios, you’ll learn how to identify the root causes of conflicts, de-escalate tense situations, and reach mutually beneficial resolutions. Don’t miss this opportunity to enhance your conflict resolution skills and contribute to a harmonious and productive workplace culture.

Talk Objectives:

  1. Understand the nature of conflicts: Explore the different types and causes of conflicts that commonly arise in the workplace, such as interpersonal conflicts, role ambiguities, or resource disputes.
  2. Develop active listening skills: Learn how to listen attentively to others during conflicts, understand their perspectives, and demonstrate empathy to foster better communication and resolution.
  3. Enhance communication techniques: Improve verbal and non-verbal communication skills to express concerns effectively, clarify misunderstandings, and promote open dialogue in conflict situations.
  4. Learn negotiation strategies: Acquire negotiation techniques to find common ground, manage expectations, and negotiate win-win solutions that address the interests of all parties involved.
  5. Identify conflict resolution styles: Explore different approaches to conflict resolution, such as collaborating, compromising, accommodating, avoiding, or competing, and understand when to apply each style appropriately.
  6. Build trust and rapport: Discover how to build trust and establish positive relationships with colleagues, which can help prevent conflicts or resolve them more effectively when they arise.
  7. Practice assertiveness: Develop assertiveness skills to express opinions, set boundaries, and assert rights respectfully and confidently without escalating conflicts.
  8. Manage emotions: Learn techniques to manage emotions during conflicts, such as staying calm, controlling anger or frustration, and maintaining professionalism and composure.
  9. Resolve conflicts constructively: Gain practical strategies for resolving conflicts in a constructive manner, focusing on mutual understanding, problem-solving, and collaboration to achieve positive outcomes.
  10. Promote a culture of conflict resolution: Encourage a culture of openness, respect, and accountability within the organization, where conflicts are addressed promptly and constructively, fostering a positive and productive work environment.

In conclusion, mastering conflict resolution skills is essential for fostering a harmonious work environment and maintaining positive relationships among team members. By attending our conflict resolution lunch talk, you’ll gain valuable insights, practical techniques, and effective strategies to manage conflicts confidently and constructively. Don’t miss this opportunity to enhance your conflict resolution abilities and contribute to a more productive and collaborative workplace.

Ready to improve your conflict resolution skills and promote a culture of cooperation and understanding? Sign up now for our upcoming lunch talk on conflict resolution! Join us to learn, grow, and develop the expertise needed to navigate conflicts with ease and professionalism.

More Information:

Duration: 60 minutes

Fees: $1299.97  USD 661.00

For more information please contact us at: contact@knowlesti.co.tl

If you would like to register for this talk, fill out the registration form below.



     

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